Working at Cordelia House Ltd
8 Nashe Close, Fareham, PO15 6LT
Operated by Cordelia House Limited
40 bedsResidential homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.5/10
Key Finding
"Staff feel supported by approachable management with innovative programmes like doll therapy, although some agency staff are used and job history gaps not fully checked."
Safety & Risk
8/10
✓
Staff received safeguarding training and thoroughly understood their roles and responsibilities. Medicines were managed safely... The service recorded and analysed accidents and near-misses to understand what had happened, identify trends, and help prevent them from happening again.
Staff Culture
8/10
✓
Staff were motivated to make a difference to people's lives. Staff were positive about working at the home and told us they were well supported by an approachable management team.
Staffing Levels
6/10
✓
Staffing levels were maintained to ensure consistent support for people. A member of staff told us, 'There are enough of us on shift.' People, relatives and the staff team told us that staffing levels were sufficient.
Training & Dev
7/10
✓
Staff received training relevant to the people they supported, for example, training in dementia awareness, infection control, dysphasia and person-centred care. Some staff were trained falls champions.
Management
8/10
✓
Staff were positive about working at the home and told us they were well supported by an approachable management team. The registered manager and provider were committed to ensuring opportunities were taken for driving improvements at the home.
Programmes
9/10
✓
The service achieved excellent results in managing people's behaviour due to doll therapy... showed a decreased number of behavioural incidents. 'Gent's Club' had positively impacted the residents' emotional, social and physical well-being.
Points to consider
Staff levels are sufficient for unhurried care but they use some agency staff and not all gaps in job histories are fully checked.
We spoke with...1 agency staff member. Required safety checks when employing staff were in place but further work was needed to ensure all gaps in employment were explored.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews