Last updated: 9 February 2026
"Staff feel supported by management and value the good team culture, but basic activities without a coordinator hold it back."
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff understood their responsibilities to keep people safe.”
Staff felt valued and supported by the management team and enjoyed working for the provider. “We all work well together. We have built up a good team.”
Rotas demonstrated staffing levels were maintained and people were being supported by a consistent staff team. Staff said, “There are enough staff. The manager makes sure all the shifts are covered,”
Staff received medicines training and were assessed as competent before supporting people with their medicines. One staff member told us, “My training was excellent. I learnt things I never knew even though I have worked in care before”
Staff spoke positively about working at the service and felt well supported in their roles. One staff member told us, “The manager is 100% supportive, all the management are helpful,”
One staff member told us how they encouraged people to participate in a range of activities such as singing, gentle exercises and board games.”
No activities coordinator or specialist programmes, so the role is mostly routine personal care with basic group activities like games and singing.
Opportunities were provided for people to participate in a range of social activities based on their personal interests and hobbies.”
Staffing is adequate with shifts covered and a consistent team, but nothing special like low agency use or long serving staff for unhurried care.
Rotas demonstrated staffing levels were maintained and people were being supported by a consistent staff team.”
Only standard training like infection control and medicines with good induction, no specialist courses or funded qualifications for career growth.
Staff had completed infection control training... Staff received medicines training and were assessed as competent.”
AI Generated
Last inspected: February 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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