Working at Corbrook Park

Not enough staff so people wait too long for basics like pad changes or washes, sometimes 30 to 45 minutes or not until afternoon.

Staff told us, “Someone may miss out on a pad change and they are sat in urine and faeces for longer than I would like, they do get done, but they can wait 30 to 45 minutes.” “people did not receive a wash until 2pm, 4pm, or sometimes 7pm.”

Medication mix-ups like someone getting another person's tablets and tablets left in beds, plus unclean areas during an outbreak.

Records reviewed showed one person had received medicine prescribed for another person... found a tablet in a person’s bed... areas of the service were visibly unclean.

Staff often don't feel heard or treated fairly, some scared to speak up even with new manager's open door.

Some staff did not feel listened to when they had previously spoken up. One staff member told us they were scared to speak up... Some staff felt they were treated differently.