Last updated: 10 February 2026
"Strong leadership and safe medicines management support a positive staff culture, but reliance on agency staff and basic training hold it back."
Medicines were safely managed and the process of two staff administering all medicines minimised the possibility of errors. The provider subscribed to STOMP.
Staff were positive about the support they received from the registered manager and other senior staff and we observed professional and fun interactions among staff.
Staff told us there were sufficient staff available to support people living in the service... achieved through use of regular agency staff as needed.
Staff participated in supervision with senior staff on a regular basis... The provider used a mix of a well-known online and book-based training and face to face training.
The registered manager was approachable and friendly and provided the team with strong leadership both as a manager and when working alongside staff.
People had their own activity timetables which may include attending community-based groups, informal community visits, supported work opportunities or activities within the home.
Staffing is adequate but they rely on regular agency staff to provide one-to-one support.
all of whom had allocated one-to-one time which was achieved through use of regular agency staff as needed.
Only standard training like online courses, shadowing, and basic supervisions, no specialist courses or funded qualifications.
The provider used a mix of a well-known online and book-based training and face to face training.
Activities are regular like community visits and home timetables but no specialist programmes or coordinator mentioned.
People had their own activity timetables which may include attending community-based groups, informal community visits, supported work opportunities or activities within the home.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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