Working at Coralyn House

The manager missed safety risks like scalding hot taps and unsecured windows, so oversight feels weak.

The provider had not identified risks to people from hot water taps... two bedrooms on the first floor did not have restrictors fitted to large windows.

Recruitment checks were not done properly for flexible staff, like missing DBS checks.

Recruitment records we reviewed showed that a member of staff recruited as a flexible worker had not undertaken a recent Disclosure and Barring Service (DBS) check.

Part time staff have training gaps with no updates for years and missing induction records.

one staff member recruited as a bank worker had not completed any training since being employed at Coralyn House. Although they had completed training in social care for another employer, this had not been updated for more than five years.