Last updated: 10 February 2026
"Staff feel well supported by strong leadership and training opportunities, although activities are basic without specialist programmes."
People's medicines were managed well through robust systems. Social care workers had knowledge of types of abuse... People's care plans contained risk assessments which were personalised
All social care workers felt the registered manager focused on their personal development, which enabled them to provide better quality support to people
Social care workers confirmed there were enough staff deployed to meet people needs. Comments included: 'We always have a decent amount and we're all really well trained'; 'Staffing is always good. We will pick up overtime; however there is never a lot of overtime'
Social care workers were supported to progress and develop... put forward to complete a diploma in health and social care... 'The Choice Care Group Academy'... ran three management development programmes
Social care workers told us they were well supported and felt Coppice House was well led. Comments included: '(registered manager) is very good, we're already talking about progression'; '(registered manager) is fantastic, always asking us to do things and supporting us to develop'
We observed... activity co-ordinator enjoying an arts and crafts session in the home's 'colour cave'... People enjoyed... going shopping... swimming... gym activities
Activities are regular with a coordinator but basic like arts, crafts, outings and gym, so the role lacks specialist programmes that add real variety.
We observed three people, three social care works and the activity co-ordinator enjoying an arts and crafts session in the home's 'colour cave'. People enjoyed one on one time with social care workers going shopping in Gloucester, or going for a drive... gym activities.
AI Generated
Last inspected: April 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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