Last updated: 9 February 2026
"Consistent staffing with a familiar team and strong infection control, but standard training without specialist courses and limited signs staff feel valued."
We were assured the service were following safe infection prevention and control procedures to keep people safe.
There were sufficient staff to support people's needs and contingency arrangements to use regular staff in the case of annual leave or sickness. This ensured people were supported by a consistant group of staff who knew people well.
Staff received training and competencies to support their roles. New staff were supported by a mentor scheme and appropriate training.
Staff were supported in their role with regular supervision, the registered manager was introducing individual risk assessments to ensure all risk to staff were reduced or managed.
Just standard training and a mentor scheme for new staff, no specialist courses or career development.
Staff received training and competencies to support their roles. New staff were supported by a mentor scheme and appropriate training.
Manager provides supervisions and safety measures but no details on staff feeling valued or open communication.
Staff were supported in their role with regular supervision, the registered manager was introducing individual risk assessments to ensure all risk to staff were reduced or managed.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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