Working at Coppice and Oakside

There were sufficient staff to support people's needs and contingency arrangements to use regular staff in the case of annual leave or sickness. This ensured people were supported by a consistant group of staff who knew people well.

Staff received training and competencies to support their roles. New staff were supported by a mentor scheme and appropriate training.

Staff were supported in their role with regular supervision, the registered manager was introducing individual risk assessments to ensure all risk to staff were reduced or managed.