Working at Copperbeech
75-77 Penkett Road, Wallasey, CH45 7QG
Operated by Mannacom Limited
20 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Supportive managers who work alongside staff and a family-like team culture with strong safety, but basic activities without structure and standard training."
Safety & Risk
8/10
✓
2021 IPC inspection: We were assured this service was following safe infection prevention and control measures to keep people safe. Per 2019: There was a culture of continuous learning when things went wrong.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff told us that they felt supported by the management team and by each other. One person said, 'We are all like family'.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: There were enough numbers of staff to provide safe, consistent care that met the needs of the people living in the home.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: There was a clear training program for staff and this was monitored by the manager and owner to ensure staff completed their training requirements.
Management
7/10
✓
Per 2019 comprehensive inspection: The managers all spent time working alongside staff modelling and demonstrating high standards of care. Staff told us their views were encouraged and acted upon.
Programmes
4/10
!
Per 2019 comprehensive inspection: People were encouraged to participate in activities which were meaningful to them for example, shopping and social activities, sport on T.V. and attendance at football matches.
Points to consider
No structured activities programme or coordinator, so the role is mostly routine personal care with basic outings like shopping and watching TV.
Per 2019 comprehensive inspection: People were encouraged to participate in activities which were meaningful to them for example, shopping and social activities, sport on T.V. and attendance at football matches.
Only standard training programme, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: There was a clear training program for staff and this was monitored by the manager and owner to ensure staff completed their training requirements.
Staffing is adequate for safe care but nothing special, with no details on retention or agency use.
Per 2019 comprehensive inspection: There were enough numbers of staff to provide safe, consistent care that met the needs of the people living in the home.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews