Last updated: 10 February 2026
"A close-knit family culture and strong safety practices stand out, but no activities programme makes it mostly routine personal care."
Medicines were safely managed and administered... audits took place to highlight any errors. Staff were knowledgeable about safeguarding adults
One member of staff told us, 'We are like a close-knit family, the registered manager comes in singing and dancing and I can approach other members of the organisation'
There were enough staff to meet people's needs. The service used a dependency tool to assess staffing needs... ensured that safe identified staffing levels were maintained
Staff had received regular supervision and training
Good relationships had been developed between management and the staff team. One member of staff told us, 'I love working here... It's a family not just a workplace, everybody supports everybody'
No activities, engagement programmes, or creative approaches mentioned in the report
No activities programme or coordinator, so the role is mostly routine personal care
No activities, engagement programmes, or creative approaches mentioned in the report
Only standard training mentioned, no specialist courses or funded qualifications
Staff had received regular supervision and training
Staffing is adequate but nothing special, no details on low agency use or good staff retention
There were enough staff to meet people's needs
AI Generated
Last inspected: April 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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