Working at Copper Beech Care Home
Eastbourne Road, Uckfield, TN22 5ST
Operated by Bupa Care Homes (ANS) Limited
48 bedsNursing homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Strong training and safety practices shine, although agency staffing covers shortfalls and activities lack specialist programmes."
Safety & Risk
8/10
✓
2022 IPC inspection: Staff completed IPC training with competency checks, PPE used appropriately, COVID risk assessments completed, assured infection outbreaks managed; per 2019 good safeguarding and medicines.
Staff Culture
7/10
✓
Per 2019 inspection: Relaxed homely atmosphere, staff and management cohesive promoting open transparent culture; staff felt supported and valued everyone's views.
Staffing Levels
6/10
✓
Per 2019 inspection: People said there were enough staff; contingency plans used regular agency staff when needed, manager recruiting to reduce agency shifts.
Training & Dev
8/10
✓
Per 2019 inspection: Staff completed regular specialist training e.g. dementia, end of life; BUPA bespoke training programme with University of Bradford; nurses revalidation supported.
Management
7/10
✓
Per 2019 inspection: The registered manager led by example, coached and mentored staff; staff told us they felt supported by the registered manager and management team.
Programmes
6/10
✓
Per 2019 inspection: Dedicated activities coordinators provided varied programme including gardening club, resident budgerigars, local radio song sessions, sensory room.
Points to consider
Staffing is adequate but they use agency workers sometimes to cover sickness and shortfalls.
There were contingency plans to cover unplanned shortfalls, such as sickness and, when needed, regular agency staff were used. Per 2019 inspection.
Activities programme has variety like gardening and pet birds but lacks specialist named programmes or advanced therapeutic training for staff.
Dedicated activities co-ordinators encouraged... gardening club... resident budgerigars... local radio station. Per 2019 inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews