Working at Copper Beech
Ravenswood Village, Crowthorne, RG45 6BQ
Operated by Norwood
4 bedsResidential homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.5/10
Key Finding
"Supportive approachable manager, stable experienced staff and good team communication, although the manager splits time with another home and activities lack a dedicated coordinator."
Safety & Risk
7/10
✓
People were protected from the risks of abuse... no safeguarding issues... People continued to be given their medicines safely... one medicines error during the previous two years... appropriately dealt with.
Staff Culture
8/10
✓
Staff told us communication between team members was very good and everyone was supportive towards each other... Staff felt they could go to the registered manager/assistant manager at any time.
Staffing Levels
8/10
✓
The service benefited from a stable and experienced staff team... The service rarely used agency staff but on those rare occasions always used workers who knew and were known to the people using the service.
Training & Dev
7/10
✓
A mandatory set of training topics and specific training was provided and regularly up-dated... additional training in specialist areas, such as epilepsy and autism if required... formal supervision approximately every two months.
Management
8/10
✓
The registered manager was highly regarded by staff and family members. She was described as supportive, approachable and very focussed on the needs of the people living in the service.
Programmes
6/10
✓
People were provided with a range of activities, according to their needs... The service continued to provide people with an activities programme which responded to their abilities, preferences... organised day care activities.
Points to consider
The manager splits her time with a nearby home, so she is not fully hands-on every day here.
The registered manager had been appointed as the manager of another home located very close to Copper Beech. They were already dividing their time between the two homes.
No dedicated activities coordinator or specialist programmes, so the role is mostly personal care plus basic outings and day care.
People were provided with a range of activities, according to their needs, abilities, health and preferences... went to organised day care activities according to their needs.
Training covers basics and some specialist topics like epilepsy, but no funded qualifications or clear career development paths.
A mandatory set of training topics and specific training was provided... additional training in specialist areas, such as epilepsy and autism if required.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
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