Working at Coplands Nursing Home
1 Copland Avenue, Wembley, HA0 2EN
Operated by MMCG (2) Limited
79 bedsNursing homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.2/10
Key Finding
"Supportive leaders, good training and positive team culture, but medicines safety issues and limited activities hold it back."
Safety & Risk
3/10
✕
medicine administration was not managed safely in line with best practice. There were issues with the services response to concerns and there were gaps identified in some staff knowledge relating to safeguarding protocols.
Staff Culture
6/10
✓
Staff told us the care team worked well together to provide safe care that met people’s needs. A staff member told us “Management is very approachable, and they fully support my development in this role.”
Staffing Levels
5/10
!
Staff we spoke with told us management made sure there were enough skilled and experienced staff, and they received effective support, supervision and development.
Training & Dev
6/10
✓
Training records showed that staff received ongoing training that was appropriate for their role. Training records for the service indicated 100% staff training compliance in all mandatory areas.
Management
6/10
✓
Leaders were visible, knowledgeable and supportive, helping staff to develop in their roles.
Programmes
4/10
!
Although we saw evidence of a range of activities being offered at the service, including singing, bowling baking, general knowledge and arts and crafts. Some relatives and people we spoke with would like walking groups and accessing the community.
Points to consider
Medication safety has issues like not rotating injection sites and PRN instructions not tailored to each person, plus some staff gaps in safeguarding knowledge.
staff did not ensure the rotation of patches and injection sites to minimise the risk of side effects... PRN protocols were not always person centred... some staff had a lack of understanding regarding safeguarding protocols, and what being safe meant.
Activities are basic like singing, baking and arts and crafts, and not varied or tailored enough for different ages and needs.
the activities offered could benefit from a more varied approach to engage all age groups... activities were not always tailored to meet people’s individual needs as younger adults, adults who were more independent and physically mobile struggled to engage
Night shifts have just one nurse overseeing 26 people on a unit, which raises concerns even if needs are low.
We noted that 1 registered nurse is responsible for overseeing a unit of 26 people during the night, with 1 senior care staff support.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2025
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews