Working at Coopers@Ambleside
4 Ambleside Rd, Blackpool, FY4 4SG
Operated by Blackpool Borough Council
6 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.4/10
Key Finding
"Staff feel supported, valued and proud with strong training and safety practices, although activities lack a dedicated coordinator."
Safety & Risk
8/10
✓
Staff had received training about how to protect people from abuse. Staff demonstrated a good understanding... confident to report... People had individual risk assessments... Accidents and incidents were recorded, analysed and managed... Staff had received medicines training and had their competencies assessed.
Staff Culture
8/10
✓
Staff told us they felt supported and valued by the management team... 'fantastic support.' Staff said communication was good and they attended regular team meetings. Staff said they were well supported in their role and were happy and proud to work at Coopers @ Ambleside.
Staffing Levels
7/10
✓
There were sufficient staff to support people and provide a high level of person centred care during their stay. One relative said, 'They do have plenty of staff to support [person] which is comforting to know.' Staff told us they had time to sit and chat or play games with people.
Training & Dev
8/10
✓
A staff member said, 'The training is really good and always supported by the management.' Staff told us they completed a range of mandatory training... Regular supervision was carried out and staff confirmed this. In addition yearly appraisals were in place.
Management
7/10
✓
Staff told us they felt supported and valued by the management team. A staff member said, 'We have a very good management structure that gives us fantastic support.'
Programmes
6/10
✓
People were supported to pursue their interests whilst staying at Coopers @ Ambleside... people attended local colleges... Some people enjoyed cooking with the staff... Staff told us they had time to sit and chat or play games with people.
Points to consider
No dedicated activities coordinator or specialist programmes, so the role mixes personal care with basic activities like cooking, college visits, and games.
for example, when staying at the home people attended local colleges as their programme stated... enjoyed cooking with the staff and prepare meals... time to sit and chat or play games with people.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews