Last updated: 10 February 2026
"Staff praised the managers and felt proud of the culture, but busyness and basic training need improvement."
Risks to people were effectively assessed and monitored. Medicines were managed safely.
Staff all said they were proud to work at the service and praised its culture and values.
Staff said they were busy, but they felt there were enough staff to meet peoples' needs.
Staff received regular training, supervision and appraisal.
Staff all spoke positively about their experience working at Coombe Wood House, especially praising the registered manager and deputy manager.
An activities co-ordinator planned and managed activities, which were regularly reviewed to ensure they reflected people's interests. For example, people went into the garden a lot and some people enjoyed gardening.
Staff say they are busy even though levels are enough for safe care, with no word on low agency use or spare time for personalised attention.
Staff said they were busy, but they felt there were enough staff to meet peoples' needs.
Only regular training and supervisions mentioned, no specialist courses or funded qualifications for career growth.
Staff received regular training, supervision and appraisal.
Activities coordinator runs regular things like gardening, but no special programmes or creative innovations to make the job more varied.
An activities co-ordinator planned and managed activities... For example, people went into the garden a lot and some people enjoyed gardening.
AI Generated
Last inspected: June 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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