Working at Coombe Road
82 Coombe Road, Croydon, CR0 5RA
Operated by Voyage 1 Limited
7 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Strong safety measures and an approachable manager who fosters openness, although adequate staffing and activities without a dedicated coordinator are weaker areas."
Safety & Risk
8/10
✓
People were protected from the risk of abuse. People's risks were assessed... Medicines were stored safely... Learning from these reviews was shared with staff.
Staff Culture
7/10
✓
People and staff spoke positively about the registered manager and openness at the service.
Staffing Levels
6/10
✓
There were enough staff available to support people safely and consistently.
Training & Dev
7/10
✓
Staff received training in areas related to people's specific needs such as autism and epilepsy. Staff were supervised and appraised.
Management
7/10
✓
The registered manager is approachable and open to change. That gives you the confidence to suggest things in the future.
Programmes
6/10
✓
People were supported to participate in a range of activities and enabled to engage in hobbies. Staff supported people to maintain relationships... barbeques.
Points to consider
Staffing is adequate but nothing special, with no details on staff retention or agency use.
There were enough staff available to support people safely and consistently.
Activities are varied like hobbies, cooking and social events, but no dedicated coordinator or specialist programmes.
People were supported to participate in a range of activities and enabled to engage in hobbies... barbeques.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews