Last updated: 10 February 2026
"Staff feel supported by management with regular supervisions and there is enough staffing for safe care, but training lacks career development and activities are standard without specialist programmes."
People told us they felt safe... Staff were knowledgeable in identifying different types of abuse... Risks were identified, assessed and managed well... People were supported with their medicines in a safe way by trained staff... Where accidents and incidents occurred these were reported, recorded and investigations took place.
Staff felt supported in their roles and were regularly supervised... Staff told us they understood what was expected of them, and this was confirmed through staff meetings, supervisions and regular appraisals.
Staffing levels met the needs of the people living in the home. The staffing team also had a range of experience and skills... People and relatives told us there were enough staff to meet people's needs... Staff had the time to engage and support people when needed and knew people well.
Staff told us that they received all the training that was relevant to their roles... The registered manager had a matrix to monitor all staff's training This ensured that required refresher training was booked before it expired.
Staff told us they felt supported by the management team. They told us they received regular one to one supervision with their line manager to discuss any concerns or suggestions they had in relation to their development needs.
There was a range of activities to meet individual needs... Staff in the home encouraged people to be involved with a range of activities... activities co-ordinator... one to one sessions... Priest from the local church now attended the home every two weeks... local choir.
Only standard training and refreshers with some dementia sessions, no funded qualifications or career development paths.
Staff told us that they received all the training that was relevant to their roles. One staff said, 'If anyone moves in to the home that has different needs we have training to ensure we can meet their needs. For example, we did dementia training recently.'
Varied activities with a coordinator and some community involvement, but no specialist therapeutic programmes or innovative approaches.
There was a range of activities to meet individual needs... activities co-ordinator explained that one to one sessions were provided... The Priest from the local church now attended the home every two weeks to provide a service. The local choir also attended the home.
Staff feel supported with supervisions and meetings, but no descriptions of exceptional team spirit or family-like belonging.
Staff felt supported in their roles and were regularly supervised to ensure any issues were identified and addressed quickly.
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp