Last updated: 9 February 2026
"Staff feel supported by open managers and receive strong training, although staff retention and activities programmes need improvement."
People told us they felt safe from abuse... Staff were trained to recognise and respond to concerns... Safeguarding records had been handled in line with local... procedures
The management culture... was positive and open... Staff said 'The manager is supportive. She always listens and offers advice' (per 2019)
Per 2019 comprehensive inspection: 'People did not have to wait long to receive staff support as staffing levels had been adjusted to meet their needs'
'I have just completed my level 5 diploma, supported by the home'; staff received specialist training including wound management and PEG feeding (per 2019)
Staff told us the service was well led... 'Yes the managers door is always open, we have staff meetings and the team communicate regularly'
Per 2019 comprehensive inspection: 'A new full-time activity coordinator had been employed who had developed a programme of activities... trips... preschool children had visited'
Staff numbers meet residents' needs with no long waits, but no details on low staff turnover or zero agency use for easy shifts.
Per 2019 comprehensive inspection: 'People did not have to wait long to receive staff support as staffing levels had been adjusted to meet their needs'
Role has some variety from an activities coordinator with trips, arts, and school visits, but no specialist innovative programmes.
Per 2019 comprehensive inspection: 'A new full-time activity coordinator had been employed who had developed a programme of activities based on what people enjoyed doing. People went on trips... Preschool children had visited'
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp