Working at Cookridge Court
Iveson Rise, Leeds, LS16 6NB
Operated by Cookridge Court Limited
96 bedsResidential homes
Workplace Score
4.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.8/10
Key Finding
"Staff feel proud and supported with a strong family team and good training, but poor risk assessments and weak audits hold it back."
Safety & Risk
3/10
✕
We found that some risk assessments had not been completed accurately... following a fall a person’s risk assessment had not been updated correctly... people had been restricted... without appropriate mental capacity assessments.
Staff Culture
6/10
✓
Staff told us they were proud to work at Cookridge Court. One staff member said, 'We have the best staff team, very much a family and have a whole home approach to things.'
Staffing Levels
5/10
!
There was enough staff to meet the needs of the people, and the provider used a staffing tool to help calculate safe staffing numbers.
Training & Dev
5/10
!
Staff were provided with training to help support people with a variety of needs and the registered manager completed regular supervisions to ensure staff felt supported in their roles.
Management
4/10
!
The registered manager and senior team were on site daily... Staff told us they felt supported... open door policy. However, audits did not identify the issues identified during the inspection.
Programmes
5/10
!
People could take advantage of scheduled activities... mix of live entertainers, crafts and resident groups. The service... had recently acquired transport for the residents.
Points to consider
Risk assessments are not always updated after falls, and mental capacity checks were missing for restrictions like access to toiletries.
following a fall a person’s risk assessment had not been updated correctly... people had been restricted in accessing their personal toiletries within the dementia units... without the appropriate mental capacity assessments or best interest decisions.
Managers audits and oversight miss issues like inaccurate care plans and record errors for things like thickened fluids.
the audits did not identify the issues identified during the inspection... this error had not been picked up by the internal governance within the service.
Staffing is adequate to meet needs but nothing special, with no info on low agency use or strong retention.
There was enough staff to meet the needs of the people, and the provider used a staffing tool to help calculate safe staffing numbers.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2025
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews