Working at Constable House
6-8 Howard Road, Worcester, WR2 5RB
Operated by Rely Care Agency Limited
6 bedsResidential homes
Workplace Score
5.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.0/10
Key Finding
"Stable staffing with time to chat and a supportive culture for staff, but no registered manager and limited activities programmes."
Safety & Risk
7/10
✓
Staff understood the different types of abuse and knew what actions they would need to take in the event of any concerns. People were supported to have their medicines as safely as possible.
Staff Culture
6/10
✓
All the staff we spoke with were positive the provider's representative and senior staff would address any concerns they may have.
Staffing Levels
6/10
✓
There were enough staff to care for people. One staff member said, 'We are quite lucky, there's always two of us, you have time to chat to people.'
Training & Dev
5/10
!
Staff had opportunities to develop their skills and knowledge they needed to support people living at the home.
Management
2/10
✕
A registered manager was not in place at the time of our inspection, however, the provider was taking reasonable steps to address this.
Programmes
3/10
✕
People told us they decided what activities they would like to do. Two people told us they had been involved in decisions about what volunteering or paid employment they would like to undertake.
Points to consider
No permanent manager in post at time of inspection, though a new one was starting soon.
A registered manager was not in place at the time of our inspection, however, the provider was taking reasonable steps to address this. A new manager was due to commence employment the week after our inspection.
Only standard training, no specialist courses or funded qualifications.
Staff had opportunities to develop their skills and knowledge they needed to support people living at the home.
No activities programme or coordinator, so the role is mostly routine personal care.
People told us staff offered them choices about what care they might like to receive and what they wanted to do.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews