Working at Consensus Support Services Limited - Moor Lane
1 Moor Lane, Bristol, BS48 3LL
Operated by Consensus Support Services Limited
9 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Supportive management and positive culture where staff feel valued and listened to, but no details on staff retention and activities lack a dedicated coordinator."
Safety & Risk
7/10
✓
Staff good understanding of safeguarding; risks assessed with plans; accurate MARs, medicine audits; incidents reported and audited.
Staff Culture
8/10
✓
'Everyone is communicative... I have a lot of respect for [manager]... completely approachable, supportive'; staff felt listened to.
Staffing Levels
6/10
✓
Staffing numbers were sufficient to meet people's needs; staff felt the staffing level was manageable, rotas matched dependency needs.
Training & Dev
7/10
✓
Induction and ongoing training including specialist like epilepsy awareness and positive behavioural support; regular supervision programme.
Management
8/10
✓
Staff described the registered manager as supportive and well-respected; encouraged open communication, regular team meetings, and staff focus group.
Programmes
6/10
✓
Activities included gardening group, swimming, clubbing, music therapy, bowling, watching football, pub and cafes; staff ideas implemented.
Points to consider
Enough staff to meet needs safely and keep workloads manageable, but no details on staff retention or agency use.
Staffing numbers were sufficient to meet people's needs and this ensured people were supported safely. Staff we spoke with felt the staffing level was manageable.
Varied activities like gardening, swimming and music therapy add interest, but no dedicated coordinator or specialist innovative programmes.
Activities included gardening group, swimming, clubbing, music therapy, bowling, watching the local football team, going to the pub and cafes.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews