Working at Conquest House
Straight Drove, Peterborough, PE7 3DJ
Operated by Conquest Care Homes (Peterborough) Limited
15 bedsResidential homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.2/10
Key Finding
"Staff feel supported by management and work well as a team with varied activities, but lack mental health training and poor accident monitoring hold it back."
Safety & Risk
4/10
!
Per 2017/18 comprehensive inspection: There was no on-going process in place to analyse accidents and incidents to identify any patterns or trends.
Staff Culture
6/10
✓
Per 2017/18 comprehensive inspection: 'We work well as a team. We are welcome to go in the office with any queries, they [the manager and deputy manager] will come and help with people.'
Staffing Levels
5/10
!
Per 2017/18 comprehensive inspection: Staffing levels were sufficient to meet people's needs.
Training & Dev
4/10
!
Per 2017/18 comprehensive inspection: Staff had not received any training on mental health conditions.
Management
6/10
✓
Per 2017/18 comprehensive inspection: Staff felt confident to discuss any concerns they had with the manager.
Programmes
6/10
✓
Per 2017/18 comprehensive inspection: There was a varied programme of activities including in-house group activities, one-to-one activities, entertainers and trips out.
Points to consider
Staff lack training on mental health conditions even though many residents have mental health needs.
Staff had not received any training on mental health conditions. The manager stated that there was access to an online course regarding mental health so they would request the staff to complete this so they had basic information.
Accident and incident records are not reviewed regularly to spot patterns and make improvements.
There was no on-going process in place to analyse accidents and incidents to identify any patters or trends.
Fewer staff on night shifts worry some workers because residents can have challenging behaviour.
Some staff did express a concern about the reduced staffing levels at night. They stated that people were still awake and up the reduction in the number of staff on shift could place them at risk if people displayed behaviour that could be challenging to others.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2018
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews