Working at Connaught Court
St. Oswalds Road, York, YO10 4FA
Operated by The Royal Masonic Benevolent Institution Care Company
94 bedsNursing homes
Workplace Score
8.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 8.6/10
Key Finding
"Approachable management, motivated staff and strong training, although bed rail safety checks were missed on one unit until fixed during the inspection."
Safety & Risk
8/10
✓
Bedrail risk assessments and checks were in place but on one unit they had not been carried out or updated following incidents. The registered manager addressed this immediately during the inspection.
Staff Culture
9/10
✓
Per 2019 comprehensive inspection: 'Staff were highly motivated and positive about the management team... "[Name of registered manager] is approachable and they listen."'
Staffing Levels
8/10
✓
Per 2019 comprehensive inspection: 'There were enough staff available to meet people's needs. One person told us, "The place is overflowing with staff to see to my needs."'
Training & Dev
9/10
✓
Per 2019 comprehensive inspection: 'all staff had undertaken training, including experiential learning... supported to access training outside of the core mandatory training, this included accredited sepsis training'
Management
9/10
✓
Per 2019 comprehensive inspection: 'The management are very approachable really. They're part of the team. They're involved on the shifts and they know the residents by name.'
Programmes
8/10
✓
Per 2019 comprehensive inspection: 'two very enthusiastic activity coordinators... people accessing the "dreams come true initiative". ... allotment ... chickens'
Points to consider
Bed rail safety checks were missed on one unit until the manager fixed them right away during the inspection.
Bedrail risk assessments and checks were in place but on one unit they had not been carried out or updated following incidents. The registered manager addressed this immediately during the inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Outstanding
Safe
✓
Good
Effective
★
Outstanding
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Outstanding
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews