Last updated: 9 February 2026
"Approachable management, motivated staff and strong training, although bed rail safety checks were missed on one unit until fixed during the inspection."
Bedrail risk assessments and checks were in place but on one unit they had not been carried out or updated following incidents. The registered manager addressed this immediately during the inspection.
Per 2019 comprehensive inspection: 'Staff were highly motivated and positive about the management team... "[Name of registered manager] is approachable and they listen."'
Per 2019 comprehensive inspection: 'There were enough staff available to meet people's needs. One person told us, "The place is overflowing with staff to see to my needs."'
Per 2019 comprehensive inspection: 'all staff had undertaken training, including experiential learning... supported to access training outside of the core mandatory training, this included accredited sepsis training'
Per 2019 comprehensive inspection: 'The management are very approachable really. They're part of the team. They're involved on the shifts and they know the residents by name.'
Per 2019 comprehensive inspection: 'two very enthusiastic activity coordinators... people accessing the "dreams come true initiative". ... allotment ... chickens'
Bed rail safety checks were missed on one unit until the manager fixed them right away during the inspection.
Bedrail risk assessments and checks were in place but on one unit they had not been carried out or updated following incidents. The registered manager addressed this immediately during the inspection.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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