Working at Coniston House Care Home
Coniston Road, Chorley, PR7 2JA
Operated by RochCare (UK) Ltd
43 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.1/10
Key Finding
"Staff feel supported by managers and get good training, but poor protective gear use and missing outbreak safeguards hold it back."
Safety & Risk
4/10
!
2022 targeted inspection: We were not assured provider using PPE effectively, no suitably equipped PPE stations for isolating residents, lacking signage for outbreak.
Staff Culture
6/10
✓
Per 2018 comprehensive inspection: Staff told us they loved their job, felt respected and valued, with a reward recognition programme.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: We found there were enough staff on duty; staff said 'There is more staff available... we now get the opportunity to sit and talk to people.'
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: Most staff working towards NVQ with some at level 5, training delivered around specific needs like dementia; 2022: Staff trained and competent in IPC.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff felt supported by the management team with clear structures and knew where to go for support in specific areas.
Programmes
6/10
✓
Per 2018 comprehensive inspection: New activities coordinator, timetables, choir, trips out, arts and crafts, group and individual activities praised for variety.
Points to consider
Wrong use of protective gear and no proper stations or signs when caring for COVID positive residents during an outbreak.
The provider had not set up suitably equipped PPE stations for each individual who was isolating... no signage to inform visitors that the home was in an outbreak
Staffing was adequate overall but faced COVID pressures that needed extra measures to manage.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews