Working at Coniston House
77 Orwell Road, Felixstowe, IP11 7PY
Operated by Enviro Medical Limited
27 bedsResidential homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.5/10
Key Finding
"Enough staff meet needs with a happy team and good training, but weak management checks and basic activities hold it back."
Safety & Risk
6/10
✓
Per 2020 comprehensive inspection: There were systems in place to reduce the risks to people, this included with safe medicines management and infection control.
Staff Culture
6/10
✓
Per 2020 comprehensive inspection: All of the staff spoken with told us they were happy working in the service and it was a good place to work.
Staffing Levels
6/10
✓
Feedback from staff and relatives was that there were sufficient staff to meet peoples needs.
Training & Dev
6/10
✓
Per 2020 comprehensive inspection: Staff received training to meet the needs of the people who used the service, new staff received an induction, staff received one to one supervision meetings.
Management
4/10
!
Per 2020 comprehensive inspection: The governance systems in place, including the provider's and the registered manager's audits and assessments of the service were not robust enough.
Programmes
4/10
!
Per 2020 comprehensive inspection: There was a range of social activities people could choose to participate in. This included group in house activities, visiting entertainers and outings... people had manicures, played bingo and had a sing song.
Points to consider
Managers checks and records are not detailed enough, so trends in accidents or care issues might get missed.
Per 2020 comprehensive inspection: The governance systems in place, including the provider's and the registered manager's audits and assessments of the service were not robust enough to give an overall view of the service and how it was assessed, monitored and how ongoing improvements were being implemented.
Only basic activities like bingo, manicures, sing-alongs and outings, so the role is mostly routine personal care.
Per 2020 comprehensive inspection: people had manicures, played bingo and had a sing song, which was joined in by the staff... group in house activities, visiting entertainers and outings.
New staff shadowing experienced colleagues is not recorded or checked properly.
Per 2020 comprehensive inspection: New staff received an induction which including training and shadowing more experienced colleagues. However, the shadow shifts were not documented or assessed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews