Last updated: 10 February 2026
"Supportive management and positive culture where staff feel valued and safe, although staff deployment caused some morning delays for residents."
People were protected from the risk of abuse... Staff were trained... People were supported to take their medicines safely... The provider used accidents and incidents as a learning opportunity.
The registered manager had developed a positive, person-centred culture... Staff were committed... Comments... 'They are amazing.' 'I feel supported.'
There were enough staff to support people safely... However, staff deployment meant some people had to wait longer to be assisted in a morning.
Per 2020 comprehensive inspection: Staff received comprehensive induction, regular training and supervision, to guide them in their role.
The registered manager had developed a positive culture... Staff told us they could approach the registered manager with any views or suggestions... 'I feel supported in my role… they are very understanding.'
Per 2020 comprehensive inspection: The service endeavoured to engage and stimulate people through a large variety of activities... individualised sessions, group activities, trips out, parties, school visits... regular pet therapy.
Staffing levels are enough but deployment caused some morning delays helping residents, so starts to shifts can feel busy.
However, staff deployment meant some people had to wait longer to be assisted in a morning. The registered manager addressed this following our visit.
Only standard training like induction and regular sessions, no specialist courses or funded qualifications mentioned.
Per 2020 comprehensive inspection: Staff received comprehensive induction, regular training and supervision, to guide them in their role.
Varied activities programme with a coordinator but no specialist or innovative approaches that stand out.
Per 2020 comprehensive inspection: The service endeavoured to engage and stimulate people through a large variety of activities... one coordinator for the whole service.
AI Generated
Last inspected: February 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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