Working at Coneygar Lodge

2021 targeted inspection: Staff committed to keeping people safe with additional training, dedicated infection control lead, audits, whole home testing, good IPC practices; per 2018: open learning from incidents like falls and medicine errors, safe medicines with EMAR and audits.

Per 2018 comprehensive inspection: Staff were highly motivated and proud to work for the service... 'whole team' approach... 'pleasure and privilege to come to work'... described people and staff as 'Family'.

Per 2018 comprehensive inspection: 'We have a low turnover of staff and minimal use of agency means we have staff who know and fully understand the needs of our residents'... 'It is such a lovely place to work nobody wants to leave.'

Per 2018 comprehensive inspection: Champions for dementia, end of life, medicines and infection control... essential to bringing best practice into the home, sharing their learning... regular supervisions, and annual appraisals.

Per 2018 comprehensive inspection: The registered manager was passionate about providing person centred care and this was reflected in every aspect of the service. They worked in partnership with other organisations and had taken part in several good practice initiatives.

Per 2018 comprehensive inspection: Activity coordinator... art workshop with local artist... 'creative minds' making cards sold for charities chosen by residents... community outings, quizzes, hair styling... fantastic links with the community.