Working at Compton Lodge
7 Harley Road, London, NW3 3BX
Operated by Central and Cecil Housing Trust
34 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Staff feel supported by approachable managers in a positive culture, but the lack of a regular activities programme makes work mostly routine."
Safety & Risk
7/10
✓
The provider ensured that potential risks to people using the service were assessed and action was taken to minimise risk of harm. People's risk assessments included guidance for staff on how to manage and minimise any risks identified.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff told us that they were encouraged to share any concerns they had about the service. Staff believed they were listened to and that action was taken.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: Our review of staff rotas showed that staff were deployed in suitable numbers around the home. There was also suitable catering, domestic and administrative support provided.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: The staff training matrix we viewed showed that refresher training was identified, and timescales were listed for updating training as required and compliance with training requirements was monitored.
Management
7/10
✓
Per 2019 comprehensive inspection: Staff felt well supported. They told us the registered manager, deputy manager and senior colleagues were approachable and listened to them.
Programmes
4/10
!
Per 2019 comprehensive inspection: The registered manager told us they were looking for another musician to visit as music was one of the favourite pastimes for many people using the service. People went out to theatres on occasions and recently a ballet company had visited to give a performance.
Points to consider
No activities coordinator or regular programme, so the job is mostly routine care with occasional music, outings and shows.
Per 2019 comprehensive inspection: A visitor told us they thought more could be done for their relative living at the home and referred to a musician that used to visit. The registered manager told us they were looking for another musician to visit.
Just standard induction, Care Certificate and refresher training, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: The provider operated effective staff induction procedures which was confirmed by staff we spoke with. The induction procedure was in line with the care certificate... Staff told us 'We have to renew some training every year'.
Staff numbers are suitable to cover the home but no details on staff retention or agency use, so workloads might feel stretched at times.
Per 2019 comprehensive inspection: Our review of staff rotas showed that staff were deployed in suitable numbers around the home.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews