Working at Compton House Christian Nursing Home

Leaders are not always visible around the home and recent changes have led to inconsistent oversight.

Leaders did not always make themselves visible to people living at Compton House Christian Nursing Home. Some people expressed a wish for the leadership team to be more visible around the home and to be more accessible to them.

Staff need more dementia training to handle changing behaviours confidently.

One staff member indicated that although staff received e-learning training in dementia, they felt staff did require more training around dementia and that it remained ‘a challenge’. The staff member commented that they felt that staff do not always know how to handle changing behaviours associated with dementia.

Recruitment checks like background checks are not always up to date or complete for some long-serving staff.

Recruitment practices were not always robust or effectively monitored to ensure that staff continued to be safe to work with people. The provider had not always ensured that some staff, who had been employed at the home for a number of years, had obtained updated checks with the Disclosure and Barring Service (DBS).