Working at Compton House
Otterbourne Road, Winchester, SO21 2BB
Operated by Community Homes of Intensive Care and Education Limited
11 bedsResidential homes
Workplace Score
4.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.7/10
Key Finding
"Staff feel supported by useful team meetings and good training, but unsafe staffing with agency reliance and weak quality checks need improvement."
Safety & Risk
4/10
!
Systems were in place for medicines storage, administration and management. However, these were not always effective. There were concerns in relation to some of the medicines records.
Staff Culture
6/10
✓
Staff were supported with regular team meetings and confirmed they felt these were useful.
Staffing Levels
4/10
!
We had received concerns relating to unsafe staffing levels, especially at weekends... there was a reliance on agency staff and during the inspection we observed some agency staff new to the service.
Training & Dev
5/10
!
Training was being utilised to develop best practice and approaches within the service.
Management
4/10
!
Quality assurance processes were not always effective. Some of the concerns identified during the inspection had not been picked up by the provider.
Programmes
5/10
!
The registered manager told us about the activities course the activities coordinator had been attending which would support people with positive risk taking and personalised activities.
Points to consider
Recruitment skips full work history checks for some staff, and they rely on agency workers including ones new to the home.
Safe recruitment processes were not always followed... for three of the four staff files reviewed, there were gaps in employment histories... there was a reliance on agency staff and... some agency staff new to the service
Bosses quality checks miss some problems, and not all incident investigations dig deep enough to stop repeats.
Quality assurance processes were not always effective... The provider had not always sufficiently investigated incidents to prevent reoccurrences.
Daily medication count records are sometimes inaccurate, so they might not spot missing medicines.
the daily medicines counts were inaccurate and had not been identified by the provider.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2022
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews