Working at Community of St Mary at the Cross

Overall medicines was managed safely; however, we have made a recommendation about medicine. Records reviewed showed any concerns had been reported to the correct authorities.

Staff were relaxed and there was a warm and friendly atmosphere in the home during our visit. Most staff told us they had enough support to do their job and that managers were approachable.

Rota schedules reviewed showed there was enough staff on duty to meet people's needs. Most people we spoke with told us there was enough staff to meet their needs, however some people told us staff were busy.

Most staff told us they felt supported in their role. Managers and leaders had clear systems in place to review the quality of care. Some staff were critical of the new changes that had been implemented.

The service had a full-time activities facilitator... people liked to do lots of group activities such as balloon hockey, ladies boxing club, arts and crafts, trips out, baking and keep fit.