Working at Comfort House

There were robust systems in place to keep people safe. Medicines management had improved since our last inspection, and overall, medicines were managed well. A small number of recent recording issues were addressed straight away.

The provider had enough skilled staff on duty to meet people's needs. A recruitment plan was in place to replace a small number of vacancies.

Staff received a suitable induction and appropriate training. The registered manager was aware of any training which staff had not done and monitored this to ensure it was completed.

A range of activities were in place and a new activity coordinator had been recently employed to further enhance this, particularly for people living with dementia. A range of activities took place which included those involving the local community.