Working at Combs Court
Edgecomb Road, Stowmarket, IP14 2DN
Operated by Parkcare Homes (No.2) Limited
29 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Staff feel supported and valued in a positive culture with meaningful relationships, but pandemic staff turnover and medicines recording gaps hold it back."
Safety & Risk
6/10
✓
Systems were in place to help protect people from the risk of abuse. [...] However, [...] when medicines were not given to people, they were not always recorded as disposed of. [...] lack of written guidance [...] for PRN.
Staff Culture
7/10
✓
Staff told us they felt supported in their role and enjoyed working at the service. We saw they had formed meaningful relationships with people they supported.
Staffing Levels
6/10
✓
There were sufficient staff deployed to keep people safe [...] The service had been impacted with staff turnover notably during the pandemic but had taken steps through ongoing recruitment to address this.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff completed the Care Certificate [...] Staff told us they received regular supervision and an annual appraisal.
Management
7/10
✓
Staff told us they felt supported in their role and enjoyed working at the service. Regular staff meetings took place [...] staff were free to express opinions.
Programmes
6/10
✓
Per 2019 comprehensive inspection: There was a programme of activities [...] re-opened the activities room [...] cook and play music [...] arranges a disco about every two weeks.
Points to consider
Staff numbers are enough for safe care, but pandemic turnover means the team is not fully stable yet.
The service had been impacted with staff turnover notably during the pandemic but had taken steps through ongoing recruitment to address this.
Only standard training like Care Certificate and supervisions, nothing specialist or for career growth.
Per 2019 comprehensive inspection: New staff completed [...] Care Certificate [...] Staff told us they received regular supervision and an annual appraisal.
Gaps in recording unused meds and guidance for as-needed meds make medicine safety not fully reliable.
when medicines were not given to people, they were not always recorded as disposed of. [...] for some medicines there was a lack of written guidance [...] on a when required basis (PRN)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews