Last updated: 10 February 2026
"Hands-on management and training tracking, but unsafe staffing levels, skill gaps and no activities hold it back."
Management of medicines were not effective in identifying concerns and meant medicines was not always managed or stored correctly. Medicine stock counts completed in the home did not identify shortages of medicines stock.
Staff we spoke with we identified that there is a split with the staff teams working in the home. All staff did not work together, and this meant people were not providing care in a consistent way.
At the time of this inspection the home did not have sufficient staffing to maintain a safe day to day running of the service provided. For example, during our visit we observed times where 1 staff member was present where 11 people were eating their lunch.
Staff had gaps in essential training meaning they were not trained in all areas to providing people's care. The registered manager had a training matrix in place to monitor staffs training. This identified gaps in training for the staff team, including courses such as, safeguarding, pressure care and fire safety training.
No clear delegation of oversight in the home was embedded within the home. The registered manager had taken responsibility for completing all audits, management of staff, recruitment and managing concerns raised with the service.
There was a lack of activities and no planned activities were scheduled. This meant we found people were sat in the same position for periods of time.
Not enough staff on shifts, so care is rushed and unsafe, with agency workers filling gaps.
At the time of this inspection the home did not have sufficient staffing to maintain a safe day to day running of the service provided. For example, during our visit we observed times where 1 staff member was present where 11 people were eating their lunch.
Gaps in basic training like safeguarding and pressure care, so staff not fully skilled up.
The registered manager had a training matrix in place to monitor staffs training. This identified gaps in training for the staff team, including courses such as, safeguarding, pressure care and fire safety training.
No activities or coordinator, so the job is just routine personal care all day.
The home did not provide activities for people. Interaction and inclusion was lacking within the home. Activities did not take place during the day or night.
AI Generated
Last inspected: April 2024
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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