Working at Combe House

Safeguarding processes and systems were in place to protect people from the risk or abuse and neglect. Staff were aware of their responsibility to safeguard people and how to raise concerns.

A member of staff told us, “There is good culture here. Our job is to support people, we have to respect it is people’s home and give the best life they can have.”

The service’s training record demonstrated that staff received training appropriate to their roles.

Staff had supported him to recently visit a local zoo and wildlife park. Staff had also supported another service user with an interest in transport to visit a local vintage transport museum.