Working at Colwill Lodge

Staffing is adequate with enough people on shift, but they sometimes bring in agency staff instead of relying fully on the permanent team.

The service sometimes used agency staff but mostly used staff who knew people, which was important as most people had complex needs.

No activities coordinator or special programmes, so the job is mostly personal care, basic games, and helping with simple outings like walks or cafes.

There were books and magazines available and a wide range of games to use on the games console. Customer feedback forms showed people had enjoyed going shopping with staff, out for a walk, gardening, cafes of their choice.