Working at Colton Lodges Care Home

Safeguarding processes and procedures were followed to ensure people were protected from the risk of abuse. Medicines were managed safely. Risk assessments included relevant information and were reviewed on a monthly basis

There was a positive staff and management culture that people living in the home and relatives had commented on. The staff team worked together to ensure people received good care

Records showed staff had completed mandatory training. Staff were offered other training and development opportunities. One staff member told us they had been supported by the registered manager to complete their NVQ

Staff were complimentary about the management team and said they were approachable and supportive. Comments included, 'Senior managers are very visible on units, I feel the manager is approachable and has an open-door policy'