Last updated: 9 February 2026
"Clear leadership, stable staff with high retention and a positive culture where staff feel valued, although training lacks specialist courses."
Systems and processes were in place to safeguard people from risk of abuse... People received their medicines as prescribed and systems were in place for the safe management of medicines... incidents investigated.
Staff felt valued, supported and included. Staff were highly motivated, showed pride in the care and support they delivered.
The service had a stable staff team with a high retention record... staff were suitably deployed and there were enough staff with the right competencies and skills to meet people's needs.
Staff received training in the administration and management of medicines and their competency to do so was regularly assessed (2023).
The registered manager provided clear and consistent leadership. People and staff felt well supported.
Emphasis was placed on people experiencing meaningful occupation and stimulating activity. Activities were planned around people's individual and mutual interests... community involvement (2023).
Training covers basics like safe medicines handling but no specialist courses or funded qualifications mentioned.
Staff received training in the administration and management of medicines and their competency to do so was regularly assessed to ensure their practice was safe.
AI Generated
Last inspected: March 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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