Working at Coloma Court Care Home
Layhams Road, West Wickham, BR4 9QJ
Operated by The Healthcare Management Trust
68 bedsNursing homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.5/10
Key Finding
"Strong leadership and positive teamwork make staff feel valued, but regular agency use and standard activities hold it back."
Safety & Risk
8/10
✓
Per 2019 comprehensive inspection: Safeguarding adults procedures were robust and staff understood how to safeguard... There were safe systems in place for storing, administering medicines... Per 2020 targeted inspection: We were assured that the provider was using PPE effectively and safely. We were assured that the provider was accessing testing for people using the service and staff.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: A member of staff said, 'The teamwork at the home is excellent. We all support each other. We are well supported by our managers.' Staff were consistently positive about the leadership... and about working at the home.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: People, their relatives and staff told us there was always enough staff on duty to meet people's care and support needs. Staffing rotas showed that the service used regular agency staff to maintain staffing levels and continuity of care.
Training & Dev
8/10
✓
Per 2019 comprehensive inspection: We saw a training matrix confirming that staff had completed training on topics such as moving and handling, safeguarding, dementia care, positive behaviour support... Staff told us they had completed an induction when they started work and they were up to date with their training. They said they received regular supervision.
Management
9/10
✓
Per 2019 comprehensive inspection: Staff spoke positively about the leadership provided by the registered manager, deputy manager and the unit managers and about working at the home. People and their relatives spoke extremely positively about the running of the home.
Programmes
6/10
✓
Per 2019 comprehensive inspection: People were provided with a range of interesting and varied social activities... Activities included, for example, gentle exercises, ball games, movie afternoons, board games, manicures and visiting entertainers. The home employed two activities coordinators.
Points to consider
Staffing is adequate but they use regular agency workers to cover shifts and had some vacancies.
Per 2019 comprehensive inspection: Staffing rotas showed that the service used regular agency staff to maintain staffing levels and continuity of care. They said they currently had some staff vacancies and had recently recruited a nurse and two care workers into post.
Activities programme has variety and two coordinators but sticks to standard options like games and exercises with no specialist approaches.
Per 2019 comprehensive inspection: Activities included, for example, gentle exercises, ball games, movie afternoons, board games, manicures and visiting entertainers.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Outstanding
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Outstanding
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews