Working at Collinson Court
56 Longton Road, Stoke On Trent, ST4 8NA
Operated by Autism TASCC Services Limited
9 bedsResidential homes
Workplace Score
3.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 3.7/10
Key Finding
"Caring staff and safe medicines management stand out, but unstable leadership, agency staff reliance, and poor activities programmes hold it back."
Safety & Risk
5/10
!
Medicines were safely managed. People were protected from the risk of abuse by staff.
Staff Culture
5/10
!
Relatives were universally complimentary of the deputy manager and the new manager. Relatives still felt staff were caring.
Staffing Levels
4/10
!
There continued to be a reliance on agency staff, although many new permanent staff had been employed.
Training & Dev
3/10
✕
Staff had received training in their roles, however for some staff this was only an 'awareness' of learning disabilities/autism.
Management
2/10
✕
At the time of our inspection there was no registered manager in post, however a new manager had recently started.
Programmes
2/10
✕
People's social activity needs continued to not always be met. People still had varying levels of access to the community.
Points to consider
No permanent registered manager in post with ongoing instability from frequent changes
At the time of our inspection there was no registered manager in post, however a new manager had recently started.
Reliance on agency staff who often lack the right skills and experience
There continued to be a reliance on agency staff, although many new permanent staff had been employed. Staff did not always have all the necessary skills and knowledge to effectively support people.
No real activities programme so the job is mostly routine care with little variety
People's social activity needs continued to not always be met... Relative and staff feedback overall was consistent that they felt people were not engaged in regular and meaningful activity.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2024
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Inadequate
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews