Working at Collingwood Grange Care Home

Staff and residents say there are not always enough staff on each floor, leaving everyone feeling stretched and busy.

Staff also fed back that at times there were not enough staff. One member of staff said, "I don't think there are enough staff on the floors. People will tell us they have been waiting. It's always so busy."

Only basic activities like garden time, outings and musicians, with no coordinator or special creative programmes to make the role more varied.

There were sufficient activities and outings for people. One person told us, "There are plenty [of activities]. During the summer months the garden is always open. I do choose to stay in my room quite a lot." Another said, "There was a lovely lady playing the flute."