Working at Colliers Croft Care Home
161 Clipsley Lane, St Helens, WA11 0JG
Operated by Highpoint Care Limited
62 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Staff feel well supported with sufficient staffing, engaging activities and strong safety practices, although training is basic and staff retention unclear."
Safety & Risk
7/10
✓
Staff had received training in relation to infection prevention and control and were observed following current guidance... The registered manager carried out regular spot checks and observations on staff.
Staff Culture
6/10
✓
Staff told us they were well supported. Per 2017 comprehensive inspection.
Staffing Levels
6/10
✓
The registered manager regularly reviewed the staffing levels to ensure that sufficient staff were available... comments... 'There are always staff in the lounge area'... 'plenty of staff'. Per 2017 comprehensive inspection.
Training & Dev
5/10
!
Staff had received appropriate training. Per 2017 comprehensive inspection.
Management
6/10
✓
People told us they knew who the registered manager was and felt they could speak to her as she was approachable. Per 2017 comprehensive inspection.
Programmes
6/10
✓
Notification of activities and events were clearly displayed... indoor garden area had been created... community links with local churches and schools. Per 2017 comprehensive inspection.
Points to consider
Just standard training, no specialist courses or funded qualifications.
Staff had received appropriate training. Per 2017 comprehensive inspection.
Adequate staffing levels but no details on agency use or staff retention.
confirmed sufficient staff were on duty. Per 2017 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews