Last updated: 9 February 2026
"Strong safety practices and positive teamwork, although agency staff cover absences and training remains basic."
Risks were assessed and managed effectively; medicines managed safely; staff understood safeguarding and incident review processes.
Staff told us they worked well as a team; 'They are very open. We work together to improve.'
Relatives and professionals confirmed that sufficient staff were deployed to meet people's needs; people said staff responded promptly.
Staff had access to the training they needed, including induction with mandatory training and shadowing; supported through supervision and appraisal.
Staff told us they received good support from the management team; 'The manager is visible and you can approach her at any time. Her door is always open.'
People had access to a wide range of activities including theology, poetry, film, art and music groups, exercise classes and outings; activities co-ordinator in place.
Staffing levels are adequate but some agency workers cover sickness and holidays.
If agency staff were used to cover sickness or holidays on the permanent staff team, the home aimed to use regular agency staff to maintain consistency of care.
Only standard training with induction, mandatory courses and supervision, no specialist training or funded qualifications.
Staff had access to the training they needed to carry out their roles. All staff had an induction when they started work, which included mandatory training and shadowing colleagues.
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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