Working at Coleshill Road
74 Coleshill Road, Birmingham, B37 7HW
Operated by Midway Care Ltd
4 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Supportive management, stable staffing with no agency use, and safe practices, but some training out of date and activities lack coordination."
Safety & Risk
8/10
✓
People's safety and ongoing risk was managed well... risk assessments which were up to date... The registered manager kept detailed records to identify learning from incidents... Medicines were administered safely.
Staff Culture
7/10
✓
Relatives were positive about the registered manager and the culture... Staff told us... they could discuss anything... knew they would be supported and listened to... People and staff gave feedback which was acted upon.
Staffing Levels
8/10
✓
We observed there were enough staff to meet the needs of each person... Staff covered gaps in the rota so there was no use of agency staff. This meant people received care from people who knew them well.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff completed the necessary training... 'Training is really good, you are given the time you need... 10 out of 10.' Some staff training required updating, however action was being taken.
Management
7/10
✓
Staff told us the service was well-managed... they could discuss anything with the registered manager and senior staff and knew they would be supported and listened to. The registered manager had regular meetings with staff... feedback which was acted upon.
Programmes
6/10
✓
Per 2019 comprehensive inspection: People had the opportunity to follow their interests... disco, going to the gym... voluntary job... park to play football... bowling... cultural food themed night, we all cook together.
Points to consider
Training covers basics like first aid and autism awareness but some was out of date and no funded qualifications or specialist career development.
Per 2019 comprehensive inspection: Some staff training required updating, however the management team were aware of this, and action was being taken to address this.
Varied outings and hobbies like bowling and gym make the job interesting but no dedicated coordinator or innovative programmes to enrich the role.
Per 2019 comprehensive inspection: One person enjoyed attending a disco, going to the gym and had a voluntary job. Another person enjoyed going to the park to play football and playing pool. We went bowling... cultural food themed night.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews