Working at Coleridge House
116 Coleridge Street, Derby, DE23 8AD
Operated by Changing Lives UK Quality Care Limited
2 bedsResidential homesHomecare agencies
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Staff feel supported by management and enjoy their roles with strong safety practices, but basic activities without a coordinator and standard training hold it back."
Safety & Risk
8/10
✓
Staff understood their responsibilities to safeguard people from abuse and report concerns. Medicines were managed safely with training, assessments and audits to address errors promptly. Individual risk assessments were regularly reviewed.
Staff Culture
7/10
✓
Staff demonstrated that they understood their roles and responsibilities and told us they enjoyed working at the service. One member of staff told us, 'I love the job, love the people I work with'.
Staffing Levels
6/10
✓
We saw enough staff were available to support people according to their preferences and needs. Staff confirmed they had enough time at each call to support people and were not rushing.
Training & Dev
6/10
✓
New staff received induction training and were supported through shadowing experienced staff. Staff confirmed the training provided supported them in their role, with supervision on a regular basis.
Management
7/10
✓
Staff felt supported by the management team and their performance was monitored to ensure any development and training needs were met. Staff told us they were supported well.
Programmes
5/10
!
People spent their day as they preferred and were supported to take part in social activities of their choice. Examples included going out, library visits, baking, voluntary work, shopping and religious celebrations.
Points to consider
Basic activities like outings, baking, shopping and voluntary work, no dedicated coordinator or special programmes to vary the role.
The person living at the care home was supported to access the community and participate in activities they enjoyed. They told us they liked baking and did some voluntary work with staff support.
Only standard induction, shadowing and regular supervision, no specialist training or funded qualifications for career growth.
New staff received induction training in the areas the provider identified as relevant to their roles and were supported through shadowing experienced staff. Staff confirmed they were provided with supervision on a regular basis.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
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