Working at Colbury House
Hill Street, Southampton, SO40 2RX
Operated by Park Healthcare Limited
58 bedsNursing homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.2/10
Key Finding
"Staff feel supported by approachable managers and enjoy a family-like culture with good training, but basic activities and occasional staffing shortages hold it back."
Safety & Risk
6/10
✓
Safeguarding and risk systems good but one medicine forgotten, topical records improved immediately, lap belt best interest decision added on site.
Staff Culture
7/10
✓
Staff enjoyed working at the service; 'Staff morale is good... big family feel within the staff and residents which I love'.
Staffing Levels
5/10
!
Mixed feedback regarding staffing deployment; most felt sufficient but 'Sometimes there's not enough. You have to go and look for them' and some waits for call bells.
Training & Dev
7/10
✓
Staff supported to complete diploma in health and social care; extra training on dementia, oral health, pressure care; regular supervision in place.
Management
7/10
✓
Staff were positive about the registered manager and deputy manager; 'management were approachable and that they operated an open-door policy'.
Programmes
4/10
!
Activities included balloon tennis and puzzles; residents described as 'very basic' and not engaging.
Points to consider
Only basic activities like balloon tennis and puzzles, so the role lacks variety beyond routine care.
The activity was balloon tennis... People did not seem very engaged... 'very basic'.
Staffing is adequate but mixed feedback means sometimes call bells take time to answer and staff work hard.
We received mixed feedback regarding staffing deployment... 'Sometimes there's not enough. You have to go and look for them'... staff are slow to answer.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews