Working at Coates Garden House
High Street, Patrington, HU12 0RE
Operated by Bleak House Limited
8 bedsResidential homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.5/10
Key Finding
"Staff feel respected and valued in a positive culture with strong safety and stable staffing, although company bosses have limited involvement in quality checks."
Safety & Risk
8/10
✓
Staff recognised incidents affecting people's safety and reported them appropriately. The registered manager investigated incidents and shared lessons learnt. Medicines were managed safely.
Staff Culture
8/10
✓
Staff felt respected, supported, and valued by the registered manager which supported a positive and improvement driven culture. A staff member said, 'Moral is high, everyone gets on together and you look forward to going to work.'
Staffing Levels
7/10
✓
Staff turnover was low, which supported people to receive consistent care from staff who knew them well. The service had enough staff, including for one-to-one support for people to take part in activities and visits how they wanted.
Training & Dev
/10
✕
Not covered in 2024 targeted inspection; 2017 report over 2 years old.
Management
7/10
✓
Management was visible in the service, approachable and took a genuine interest in what people, staff, family advocates and other professionals had to say. Staff felt respected, supported, and valued by the registered manager.
Programmes
/10
✕
Not covered in 2024 targeted inspection; 2017 report over 2 years old.
Points to consider
Company bosses have limited involvement in checking quality, mostly left to the manager.
there was limited evidence of provider involvement and review of action plans.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews