Last updated: 9 February 2026
"Supportive management, good training and a positive team culture ensure staff feel valued, but lack of staff retention details and no dedicated activities coordinator are drawbacks."
People were protected from abuse as staff had received training... Systems were in place for people to receive their medicines in a safe way. Regular analysis of incidents and accidents took place.
Staff said they felt well-supported by the management team. They said they could approach them to discuss any issues. They were positive about their management.
Staffing levels were sufficient to meet people's needs safely and flexibly and appropriate checks were carried out before staff began work with people.
Staff received the training they needed and regular supervision and support. Staff were positive... 'There are opportunities to progress' and 'There is plenty of training.'
Staff told us the registered manager was supportive and could be approached for advice and information. Staff said they felt well-supported by the management team.
Records showed people were supported with a range of activities including shopping, gymnasium, reading and writing, playing computer games, walking, baking, meals out, relaxation therapy, bowling and discos.
Staff numbers are sufficient for safe individual care, but no details on staff retention or agency use.
Staffing levels were sufficient to meet people's needs safely and flexibly
Varied outings and hobbies like gym and bowling, but no dedicated activities coordinator or specialist programmes.
Records showed people were supported with a range of activities including shopping, gymnasium, reading and writing, playing computer games, walking, baking, meals out, relaxation therapy, bowling and discos.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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