Last updated: 10 February 2026
"Supportive management and positive staff culture, but lack of structured activities and unreported incidents need improvement."
Staff had received safeguarding training... We did find some incidents had not been reported to CQC as per the regulations.
There was a positive staff culture at the service. Staff reported a good working environment, they told us they were happy in their work and felt well supported.
We reviewed the staffing levels and found the home was adequately staffed.
The staff training is ongoing and evidence has been seen of staff completing training. Staff told us they received adequate training to care for people effectively.
Staff told us they felt supported and valued by the management team. Management had the skills and knowledge to lead effectively, they were well respected by the staff team.
We observed staff interacted with people doing the activities that they wanted such as watching football and going out for ice cream.
No activities coordinator or structured programme, just basic outings and things like watching football or ice cream trips, so the job is mostly routine personal care.
watching football and going out for ice cream.
Staffing is adequate with enough people on shifts, but nothing special like a stable team or low agency use.
the home was adequately staffed.
Some incidents were not reported to the regulator even though they were handled with local authority.
some incidents had not been reported to CQC as per the regulations.
AI Generated
Last inspected: August 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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