Last updated: 9 February 2026
"Staff feel supported by an approachable manager, but limited activities mean mostly routine personal care and basic training."
Per 2020 IPC inspection: We were assured that the provider was using PPE effectively and safely. Per 2019 comprehensive inspection: Medicines were safely managed. However, staff did not always demonstrate safe practice when moving and handling.
Per 2019 comprehensive inspection: Staff were extremely positive about the registered manager and told us they felt supported. Comments included, '[Registered manager] is approachable', 'I can talk to her about anything' and 'She is great, very supportive.'
Per 2019 comprehensive inspection: We asked people whether there were enough staff and received mainly positive responses. Comments included, 'There's always someone [staff] around' and 'Yes. There's enough staff.' Staff told us they felt there were enough staff.
Per 2019 comprehensive inspection: Records showed staff completed a range of training the provider considered mandatory which was up to date. Regular staff supervisions were held throughout the year with the registered manager.
Per 2019 comprehensive inspection: The registered manager had an 'open door' management approach which meant they were easily available to people, relatives and staff. Staff were extremely positive about the registered manager and told us they felt supported.
Per 2019 comprehensive inspection: There was limited evidence of activities meaningful to all people in the home. People spent periods of time sitting passively, looking or walking round.
Few activities mean the job is mostly routine personal care like helping with washing and meals.
There was limited evidence of activities meaningful to all people in the home. People spent periods of time sitting passively
Only standard mandatory training with supervisions, no specialist courses or funded qualifications for career growth.
Records showed staff completed a range of training the provider considered mandatory which was up to date
Staffing is adequate with enough people on shift but nothing special like a stable team or easy workloads.
'There's always someone [staff] around' and 'Yes. There's enough staff.'
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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