Working at Cliveden Manor Care Home
210 Little Marlow Road, Marlow, SL7 1HX
Operated by Redwood Tower UK Opco 2 Limited
85 bedsNursing homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.4/10
Key Finding
"Outstanding training and strong safety, with improved staff morale and enthusiastic activities, but no registered manager yet and occasional waits for help."
Safety & Risk
7/10
✓
People were protected from risks of harm. The provider prioritised safety... Systems were in place to promote learning from accidents, incidents, complaints and safeguarding.
Staff Culture
6/10
✓
Staff were complimentary of the changes brought to the service by the manager... 'I feel things have improved, with staff morale and staffing levels better,' 'The managers door is always open.'
Staffing Levels
5/10
!
We received mixed feedback from people about staffing levels... some people made reference to long waits... agency staff use had reduced and that staffing levels were sufficient.
Training & Dev
7/10
✓
The training matrix showed a high percentage of staff had the required training with further training scheduled... A staff member commented, 'The training provided is outstanding.'
Management
2/10
✕
The service had an experienced manager who was in the process of registering with The Care Quality Commission.
Programmes
6/10
✓
People had access to activities... 'knit and natter'... 'The activities team are great, very enthusiastic and lots of good ideas for interesting things to do'
Points to consider
No permanent manager in place yet, as the current one is still registering.
The service had an experienced manager who was in the process of registering with The Care Quality Commission.
Staffing is adequate after recent increases but some residents wait a while for call bells and agency was used until recently.
We received mixed feedback from people about staffing levels... some people made reference to long waits... 'Staffing has been a major problem.'... agency staff use had reduced.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews